1 Areté Research

1.1 Market Research (C.A.T.I., C.A.W.I., Focus Group);
1.2 Voice of the Customer;
1.3 Competitor Analysis.

2 Areté Branding

2.1 Bull’s Eye definition;
2.2 Value Equation;
2.3 Virtuous Sales Process.

3 Areté Brand@Retail Strategy

4 Areté Business

4.1 Business Analysis (Sales and After Sales).

5 Areté Operation and Monitoring

5.1 Lead management;
5.2 Digital advice;
5.3 Scheduled Follow Up (Buy or Die Program);
5.4 Tracking analysis (KPIs & NPS);
5.5 Mistery Visits & Mistery Calls;
5.6 After Sales;
5.7 Voice of the Customer.

6 Areté Personnel

6.1 Areté Academy.